Privacy Policy
Your privacy matters to us at Float
Last updated: March 15, 2025
Information We Collect
At Float, we collect information that helps us provide better street food education experiences. When you visit our website or enroll in our programs, we gather data that's essential for delivering our services.
- Personal details you provide during registration (name, email, phone number)
- Educational background and cooking experience information
- Payment information processed securely through our payment partners
- Website usage data including pages visited and time spent on content
- Communication preferences for course updates and newsletters
We only collect what's necessary to run our educational programs effectively. There's no hidden data mining or unnecessary tracking.
How We Use Your Information
Your data serves specific purposes related to your street food education journey. We're not selling your information or using it for unrelated business ventures.
Course Administration
We use your contact details to send course materials, schedule updates, and important announcements about your enrolled programs. This includes practical information like ingredient lists, technique videos, and safety guidelines.
Educational Support
Your learning progress and feedback help us tailor instruction methods. We track which recipes you've mastered and areas where you might need additional support.
We never share your personal cooking experiments or recipe modifications with other students without your explicit permission.
Data Protection and Security
Under Hungarian and EU data protection laws, we implement comprehensive security measures to protect your information. Our systems are regularly updated and monitored.
- Encrypted storage for all personal and payment information
- Regular security audits by certified third-party specialists
- Limited access protocols - only authorized staff can view student data
- Secure backup systems with geographic redundancy
- Two-factor authentication for all administrative accounts
We follow GDPR requirements strictly. Your data stays within EU servers and complies with Hungarian privacy regulations.
Your Rights and Control
You have complete control over your personal information. These rights aren't just legal requirements - we genuinely want you to feel comfortable with how we handle your data.
Access and Portability
Request a complete copy of your data at any time. We'll provide everything in a readable format within 30 days. This includes your course progress, communications, and any notes from instructors.
Correction and Updates
Found an error in your profile or want to update your preferences? Contact us directly. We'll fix mistakes promptly and confirm changes with you.
Deletion Rights
Want to leave and have your data removed? We'll delete everything within 60 days, except basic records required for tax and legal compliance (which we'll explain clearly).
Cookies and Website Data
Our website uses cookies to improve your browsing experience and remember your preferences. Most are essential for basic functionality, while others help us understand which content is most valuable.
- Essential cookies for login sessions and course access
- Preference cookies that remember your language and display settings
- Analytics cookies to understand popular content and user patterns
- No third-party advertising or tracking cookies
You can adjust cookie settings in your browser, though some features may not work properly if essential cookies are disabled.
Third-Party Services
We work with carefully selected partners to deliver our educational services. Each partnership is evaluated for privacy compliance and data security standards.
Payment Processing
Payment data goes directly to certified processors who comply with PCI DSS standards. We never store complete credit card information on our servers.
Educational Platform
Video hosting and course materials are managed through EU-based services that meet our privacy standards. Your learning data stays within our approved network.
Data Retention
We keep your information only as long as necessary for educational purposes and legal requirements. Here's our standard timeline:
- Active student data: Maintained throughout enrollment and 3 years after
- Course completion certificates: Permanent record for verification purposes
- Financial records: 7 years as required by Hungarian tax law
- Marketing communications: Until you unsubscribe or 2 years of inactivity
- Website usage data: Anonymized after 18 months
Privacy Questions?
Contact our privacy team directly:
Kecskemét, Szalag I. u. 9, 6000 Hungary